Handcrafted artificial arrangements — "exquisite detail and lasting beauty you’ll enjoy for years to come."

+1 (905) 631-0727

Frequently Asked Questions

What makes Beafloral different from other floral brands?

At Beafloral, we believe floral design should be as unique as the space it is created for. While we offer thoughtfully curated arrangements using high-quality materials and intentional design, what truly sets us apart is our ability to customize. If you love an arrangement but prefer a different flower, colour palette, size, or style, we can work with you to create something that better reflects your personal taste and vision. Our goal is to provide beautiful, lasting floral designs that feel natural, timeless, and uniquely yours.

What is the Designer's Basket?

The Designer’s Basket is a unique Beafloral feature that allows you to create your own custom arrangement. Simply add your favourite flowers, stems, greenery, containers, and décor items as you browse our website. Once submitted, our floral designers will carefully transform your selections into a professionally designed arrangement tailored to your personal style and vision.

I would like to have an arrangement custom made. Can you help?

Yes!! That is the entire premise of our company. With over 8,000 flowers and 300 different containers to choose from, the options are truly endless. We’d love to help you create a one-of-a-kind arrangement tailored to your vision and style.

Please send us an email at info@beafloral.com or sales@beafloral.com  and we will get in touch to start the creative process together. Our skilled artisans will work closely with you to bring your ideas to life with handcrafted, personalized floral designs.

How do I care for my artificial flowers and arrangements?

Luckily, our artificial flowers and arrangements require very little maintenance to keep looking fresh and beautiful. To ensure they last as long as possible, please keep the following tips in mind:

  • Fire Safety: Keep artificial trees, plants, and arrangements away from heat sources or open flames such as candles, fireplaces, ovens, and heaters.

  • Keep Dry: Avoid getting your artificial florals wet and keep them away from high-moisture areas like unventilated bathrooms.

  • Avoid Direct Sunlight: Prolonged exposure to sunlight or placing items near windows can cause fading and material breakdown over time.

  • Indoor Use Recommended: Unless otherwise noted, do not display items outdoors, as weather elements can damage them.

  • Proper Storage: For seasonal items, store them in the original shipping box or another protective container to prevent dust accumulation and stem damage. Keep stored items in a cool, dry place away from moisture.

  • Cleaning: The best way to dust your arrangement is by using a hair dryer on the cool air setting to gently blow off dust. Avoid heat as it may damage the materials. For stains, gently wipe with a damp cloth.

Following these simple steps will help your artificial florals stay vibrant and beautiful for years.

Can you make an arrangement using my own container?

Unfortunately, we can’t use customers’ own containers as we cannot guarantee their safe arrival during shipping.

Fortunately, we offer over 300 beautiful containers to choose from, ensuring you’ll find the perfect vessel for your custom arrangement.

Can I request changes to an existing design?

Yes, that is central to our philosophy. We believe your arrangement should feel personal to your space, whether you choose to contact us directly, use our Designer’s Basket, or explore the customization features on our website.

Will my arrangement look exactly like the photo?

Each arrangement is thoughtfully designed to closely reflect the product image. Because many of our pieces are assembled by hand and use natural-looking materials, there may be slight variations in stem placement or fullness. These subtle differences are part of what makes each arrangement feel unique while maintaining the overall design you selected.

Do you do Weddings?

We do not currently offer wedding-specific arrangements or services.

That said, our collections include a range of designs and individual stems that can be selected to suit your own styling needs. Please feel free to contact us if you have any questions.

How long will it take for my order to ship?

Since most of our products are custom made by hand, processing times vary depending on the complexity of your order. Typically, ready-to-ship items take 1-2 business days to process, while custom orders usually require 10-15 business days.

Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery.

If you need your order by a specific date, please let us know when placing your order, and we’ll do our best to accommodate your request.

Where do you ship?

We currently ship across Canada, excluding Quebec and PO Boxes.
For more information, please see our Shipping Policy.

How do I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your delivery. If you require any assistance, please don’t hesitate to reach out.

What if my item arrives damaged?

Each order is carefully prepared and packaged. In the event that an item arrives damaged in transit, please contact us within 24 hours of delivery with photos. We will work with you to provide an appropriate resolution, whether that be a replacement, refund, or store credit.

What types of products do you sell?

We offer high-quality, handcrafted artificial floral arrangements and individual faux floral stems — perfect for everyday styling and creative displays.

Our collection also features a variety of unique containers (vases, pots, baskets) and complementary home décor accents to help you style your space beautifully.

Are your arrangements pre-made or made to order?

Most of our arrangements are made to order to ensure quality and attention to detail. This allows us to carefully prepare each piece before it leaves our studio. Some items may be available ready-to-ship, but all are inspected and finished to our standards prior to dispatch.

What are artificial flowers made of? Are they really made of silk?

Artificial flowers can be made from a variety of materials, including polyester fabric, latex, foam, plastic, and paper. While many are referred to as "silk flowers," most modern faux florals are actually made from high-quality polyester or synthetic fabrics — not real silk.

The term “silk flowers” has become a general industry phrase, even though true silk is rarely used today due to its delicate nature and high cost. Our floral stems are selected for their realistic look and feel, often combining fabric petals with mouldable plastic or wire stems for natural movement and durability.

How long will my artificial flowers and arrangements last?

It’s difficult to provide an exact lifespan, as many factors influence how long an artificial arrangement will stay beautiful. However, with proper care and maintenance, our artificial flowers and plants typically last 8–10 years.

Many customers have enjoyed their arrangements for 15 years or more when following recommended care guidelines. Proper placement, cleaning, and storage can significantly extend the life of your floral pieces.

Will my arrangement be ready to display upon arrival?

Yes, our arrangements are carefully packaged to arrive ready to display. In some cases, minor adjustments such as gently reshaping stems may be needed after transit to achieve the intended look.

How can I tell if a product will fit my space?

We provide detailed dimensions on each product page to help guide your selection. For visual reference, we recommend comparing the listed height and width to familiar items in your space such as a dining table, console, or countertop. Our measurement images are also designed to give you a clearer sense of scale.

Can I display your artificial flowers and plants outdoors?

Due to the power of mother nature, we strongly advise against displaying our artificial flowers, plants, and trees outdoors or placing them in direct sunlight indoors.

UV light and exposure to weather elements can break down materials over time, causing colours to fade prematurely and reducing the lifespan of your arrangements.

Unless otherwise specified, all our artificial products are designed for indoor use and should be kept away from direct sunlight and outdoor elements to maintain their beauty for years to come.

Can I choose a delivery date?

If you have a preferred delivery date, please select it when adding the item to your cart. We will make every effort to accommodate your request, though delivery dates cannot be guaranteed.

How much is shipping?

Shipping rates are calculated at checkout based on your delivery location and the size and weight of your order.

What type of payments do you accept?

We currently accept payments through Visa, Mastercard, and American Express.

What's your return policy?

We accept returns on eligible items within 14 days of delivery.
Custom and perishable items are final sale, with the exception of items that arrive damaged or do not reflect the approved design.

How can I contact you?

Email us anytime at sales@beafloral.com, info@beafloral.com or fill out the contact form on our website. We typically respond within 1 business day.

Want to customize further?
We’d love to see your ideas!

Ready to bring your vision to life?

Book a free consultation with our floral design team and let us help you create the perfect arrangement for your home, office, or special event. We’ll work with your style, colours, and budget to craft something truly beautiful and lasting.

Book a Consultation

 

 

Can’t find what you’re looking for?

Contact us directly for more information.