"Every arrangement begins with your vision"... helping you create spaces you'll love coming home to.

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Frequently Asked Questions

What makes Beafloral different?

At Beafloral, we believe every home, every space, and every customer is unique, so your floral décor should be too.

While we offer beautifully designed arrangements ready to purchase, customization is at the heart of what we do. If you love an arrangement but would prefer different flowers, colours, containers, sizes, or styles, our floral designers will work with you to create something that reflects your vision. We see our website as a source of inspiration, not a limitation.

Our focus goes beyond creating beautiful artificial floral arrangements. We strive to provide an enjoyable, personal experience where every customer feels heard, supported, and confident in their purchase. By combining premium-quality artificial flowers with thoughtful design and exceptional customer care, our goal is to create timeless pieces that feel natural, complement your space, and are uniquely yours.

What is the Beafloral Designer's Basket?

The Designer's Basket is a unique Beafloral service that allows you to collaborate directly with our floral designers to create a custom arrangement that's uniquely yours.

As you browse our website, simply add your favourite flowers, stems, greenery, containers, and décor items to your Designer's Basket. Once you've submitted your selections, our designers will carefully review your ideas and thoughtfully design an arrangement inspired by your vision, style, space, and budget.

Whether you know exactly what you want or are simply gathering inspiration, the Designer's Basket makes it easy to create a one-of-a-kind arrangement that reflects your personal taste while benefiting from the creativity, experience, and expertise of our floral designers.

Can I customize one of your existing designs?

Absolutely! Customization is at the heart of the Beafloral experience.

If you love one of our arrangements but would like to change the flowers, colours, greenery, container, size, or overall style, we're happy to help. Think of our website as a source of inspiration rather than a fixed catalogue, many of our designs can be tailored to better reflect your personal taste and the space you're decorating.

You can request changes by using our Designer's Basket, exploring the customization options available on our website, or contacting our team directly. We'll work with you to create an arrangement that's uniquely yours.

Can you create an arrangement using my own container?

At this time, we're unable to create arrangements using customer-supplied containers. This helps ensure your arrangement can be safely designed, packaged, and shipped while protecting your container from damage during transit.

The good news is that Beafloral offers an extensive, carefully curated collection of decorative containers in a wide variety of styles, colours, materials, and sizes. Whether you're looking for something modern, traditional, rustic, or timeless, we'll help you find the perfect container to complement your custom arrangement and your space.

What are artificial flowers made of? Are they really made of silk?

Modern artificial flowers are made from a variety of high-quality materials, including polyester fabrics, latex, foam, plastic, paper, and other synthetic materials. Although they're often referred to as "silk flowers," genuine silk is rarely used today due to its delicate nature, high cost, and limited durability.

The term "silk flowers" has simply become a familiar industry phrase that continues to describe artificial flowers, even though most are no longer made from real silk.

At Beafloral, we carefully select premium-quality artificial flowers for their realistic appearance, natural texture, and long-lasting durability. Many of our floral stems feature hand-painted petals, realistic colour variations, flexible wired stems, and natural-looking foliage to create arrangements that closely resemble fresh flowers while providing years of lasting beauty.

How long will my artificial flowers and arrangements last?

One of the greatest advantages of premium artificial flowers is their long-lasting beauty. With proper care and placement, most Beafloral arrangements can maintain their appearance for 8–10 years or longer.

Because every home and environment is different, it's impossible to guarantee an exact lifespan. Factors such as direct sunlight, heat, humidity, and general care all play an important role in how long your arrangement will continue to look its best.

Many customers enjoy their Beafloral arrangements for 15 years or more by following our recommended care guidelines. Regular dusting, avoiding prolonged direct sunlight, and storing seasonal arrangements properly can significantly extend the life and beauty of your floral décor.

How can I tell if a product will fit my space?

Every product page includes detailed dimensions to help you choose the right size for your home. For added perspective, we recommend comparing the listed height and width to familiar items in your space, such as a dining table, console table, kitchen island, or countertop. Our product photos and measurement images are also designed to give you a better sense of scale.

If you're still unsure, we're happy to help. Simply contact our team or send us a photo of your space, and our floral designers will gladly recommend an arrangement or size that best complements your home. Our goal is to help you choose an arrangement you'll love from the moment it arrives.

Can I display your artificial flowers and plants outdoors?

Unless otherwise specified, our artificial flowers, plants, and arrangements are designed for indoor use.

Prolonged exposure to direct sunlight, rain, humidity, wind, and other outdoor elements can cause colours to fade, materials to deteriorate, and significantly reduce the lifespan of your arrangement. For this reason, we recommend displaying your Beafloral arrangements indoors and away from prolonged direct sunlight whenever possible.

With proper placement and care, your arrangement will maintain its beauty and realistic appearance for many years, allowing you to enjoy it season after season.

Can I choose a preferred delivery date?

Yes. If you have a preferred delivery date, you can request it when adding an item to your cart, and we'll make every reasonable effort to accommodate your request.

While we work closely with our shipping partners to deliver orders on time, delivery dates cannot be guaranteed due to factors beyond our control, including carrier delays and weather conditions. We recommend allowing a little extra time whenever possible, especially for important occasions or events.

How much does shipping cost?

Shipping costs are calculated at checkout based on your delivery location and the size and weight of your order.

Before you place your order, you'll be able to review your shipping charges as part of the checkout process, so you'll always know the total cost before completing your purchase.

We carefully package every arrangement to help ensure it arrives safely and in excellent condition.

What payment methods do you accept?

We currently accept Visa, Mastercard, and American Express through our secure online checkout.

All payments are processed using industry-standard encryption to help protect your personal and payment information, so you can shop with confidence.

What is your return policy?

We accept returns on eligible items within 14 days of delivery, provided the items are unused and in their original condition.

Because many of our products are handcrafted or made specifically for each customer, custom-made items and perishable products are final sale. However, if your order arrives damaged or there is an issue with your purchase, please contact us as soon as possible. We'll work with you to make it right.

For complete details, including eligibility requirements and return instructions, please refer to our Return & Refund Policy.

How can I contact Beafloral?

We're always happy to help.

Whether you have a question before placing an order or need assistance after your purchase, we're here for you. You can reach us anytime by emailing sales@beafloral.com or info@beafloral.com, or by completing the contact form on our website.

We strive to respond to all inquiries within one business day and look forward to hearing from you.

 

 

What does Beafloral offer?

We offer a thoughtfully curated collection of premium artificial floral products designed to help you create beautiful, lasting spaces.

Our collection includes handcrafted floral arrangements, individual faux floral stems, wreaths, garlands, seasonal décor, and a wide selection of decorative containers, including vases, baskets, pots, and planters.

We also offer home décor accents designed to complement our floral collections, making it easy to create a cohesive look throughout your space. Because customization is at the heart of Beafloral, many of our designs can be tailored to your preferred flowers, colours, containers, size, and style, creating something that's uniquely yours.

Can you create a custom arrangement for me?

Absolutely! Creating custom arrangements is at the heart of what we do.

With thousands of premium artificial flowers, greenery, decorative stems, and hundreds of containers to choose from, the design possibilities are virtually endless. Whether you have a clear vision or are simply looking for inspiration, our floral designers will work closely with you to create a one-of-a-kind arrangement tailored to your style, space, colour palette, and budget.

The easiest way to get started is by using our Designer's Basket. Simply add the flowers, greenery, containers, and décor pieces that inspire you as you browse our website, and our designers will transform your ideas into a professionally designed arrangement that's uniquely yours.

If you have questions or would prefer to speak with us directly, we're always happy to help. Simply contact us at info@beafloral.com or sales@beafloral.com, and we'll guide you through the creative process.

Can I purchase individual artificial flower stems?

Yes. In addition to our ready-to-display arrangements, we offer a wide selection of individual artificial flower stems, greenery, and foliage.

Whether you're creating your own arrangement, refreshing an existing display, or adding seasonal touches to your home, you're welcome to purchase individual stems in the quantities you need.

If you're looking for something specific and can't find it on our website, please don't hesitate to contact us. We'd be happy to help.

Are your arrangements made to order or ready to ship?

Most of our arrangements are thoughtfully made to order, allowing our floral designers to carefully prepare each piece with the attention to detail it deserves. This approach helps ensure every arrangement meets our quality standards before it leaves our studio.

We also offer a selection of ready-to-ship designs for customers looking for faster delivery. Whether made to order or ready to ship, every arrangement is carefully inspected and finished to reflect the quality and craftsmanship you can expect from Beafloral.

How do I care for my artificial flowers and arrangements?

One of the many benefits of premium artificial flowers is how easy they are to care for. With just a little attention, your arrangements can remain beautiful and vibrant for years. To help protect your investment, we recommend the following care tips:

  • Keep Away from Heat & Open Flames: Keep artificial flowers, plants, and arrangements away from fireplaces, candles, heaters, ovens, and other heat sources, as excessive heat may damage the materials.
  • Keep Dry: Avoid exposing your arrangements to excessive moisture or standing water. Displaying them in humid environments, such as unventilated bathrooms, may shorten their lifespan.
  • Limit Direct Sunlight: Prolonged exposure to direct sunlight may cause colours to fade over time. Whenever possible, display your arrangement away from windows that receive strong, continuous sunlight.
  • Indoor Use Recommended: Unless otherwise specified, our artificial floral products are intended for indoor use. Outdoor exposure to rain, wind, and changing weather conditions may affect their appearance and durability.
  • Store with Care: If storing seasonal arrangements, place them in their original shipping box or another protective container and keep them in a cool, dry location to help prevent dust accumulation and stem damage.
  • Cleaning: Dust your arrangement regularly using a hair dryer on the cool-air setting or a soft feather duster. If needed, gently wipe individual leaves or petals with a slightly damp, soft cloth. Avoid using heat or harsh cleaning products.

With these simple care tips, your Beafloral arrangement will continue to bring beauty and enjoyment to your home for years to come.

Will my arrangement be ready to display upon arrival?

Yes! Every Beafloral arrangement is carefully designed, inspected, and packaged to arrive ready to display.

Because each arrangement is securely packaged for safe shipping, you may occasionally need to make a few minor adjustments, such as gently reshaping individual stems or leaves after transit. These simple finishing touches take just a few moments and will help restore the arrangement to its intended, natural-looking appearance.

Every order also includes a care card with simple tips to help you maintain your arrangement and enjoy its beauty for years to come.

Will my arrangement look exactly like the photo?

Yes. Your arrangement will closely reflect the product shown on our website and will be created using the same flowers, containers, and overall design featured in the photos.

Because many of our arrangements are handcrafted, slight variations in stem placement, fullness, or the natural shape of individual flowers may occur. These subtle differences are a normal part of the design process and help give each arrangement a natural, realistic appearance while remaining true to the original design.

Every arrangement is thoughtfully designed, carefully inspected, and finished to meet the quality standards you can expect from Beafloral.

Do you offer products for weddings and special events?

While Beafloral does not currently offer dedicated wedding floral services or consultations, many of our premium artificial flowers, greenery, individual stems, and arrangements are beautifully suited for weddings and special events.

Whether you're creating your own centrepieces, decorating a bridal shower, ceremony, reception, or another special occasion, our collections offer a wide variety of styles, colours, and individual stems to help bring your vision to life.

We're always happy to answer general questions about our products, but at this time we do not provide wedding planning or consultation services.

How long will it take for my order to ship?

Shipping times depend on the type of product you've ordered.

Ready-to-ship items are typically processed and shipped within 1-2 business days. Custom arrangements are handcrafted specifically for you and generally ship within 10-15 business days, depending on the complexity of the design.

Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow its journey to your door.

If you need your order for a particular date or special occasion, simply let us know when placing your order. We'll make every reasonable effort to accommodate your request whenever possible.

Where do you ship?

We currently ship to most locations across Canada. At this time, we are unable to ship to Quebec or to P.O. Boxes.

Shipping availability, estimated delivery times, and shipping costs are calculated during checkout based on your delivery address.

For additional details, please visit our Shipping Policy.

How do I track my order?

Once your order has shipped, you'll receive a confirmation email containing your tracking information, allowing you to follow your shipment every step of the way.

If you haven't received your tracking email or have any questions about your order, please don't hesitate to contact our team. We're always happy to help.

What if my item arrives damaged?

We take great care in preparing and packaging every order to help ensure it arrives safely. However, if your item is damaged during transit, please contact us within 24 hours of delivery and include photos of both the damaged item and its packaging.

Our team will review your claim promptly and work with you to find the most appropriate solution, whether that's a replacement, refund, or store credit.

Your satisfaction is important to us, and we'll do everything we reasonably can to make things right.

Want to customize further?
We’d love to see your ideas!

Ready to bring your vision to life?

Book a complimentary consultation with one of our designers.

We'll take the time to understand your space, your style, and what you're hoping to create, then thoughtfully design an arrangement that's made just for you.

Book a Consultation

 

 

Can’t find what you’re looking for?

Contact us directly for more information.